Sun Country Passengers Stranded in Mexico Because Of Snow, Timing Of Seasonal Flights

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Sun Country said because of the storm, it was forced to cancel 25 flights out of MSP on Saturday and an additional 15 on Sunday. A spokesperson said agents were working around the clock, even overnight, in the call center to help customers impacted by the storm.

“An April snowstorm is an awful way to start or end a getaway and we apologize to everyone inconvenienced by the severe weather,” Dodson-Smith wrote in a statement from the company. “We very much appreciate our customers’ patience and are doing everything we can to help them.”

 

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